Mane Focus

Thank you for shopping with Gaiatic Nursing. Because all of our products are small batch, handcrafted, and made with care — including herbal tinctures, ritual scrubs, and healing balms — we have a strict no return and no refund policy. Please read this policy carefully before placing your order.

All Sales Are Final

We do not accept returns, exchanges, or refunds on any products once an order has been placed and payment has been received.

This includes:

• Herbal tinctures (alcohol-based and glycerin-based)
• Ritual scrubs (all collections)
•  Balms
• All other Gaiatic Nursing apothecary products

 

Due to the nature of handcrafted herbal and wellness products, we are unable to resell returned items. Your safety and the integrity of our products are our top priority.

Why We Have This Policy

Our products are:

• Made in small batches by hand
• Infused with herbs and charged with Reiki energy
• Perishable and sensitive to handling and temperature
• Personal care items that cannot be resold once they leave our hands

 

For health and safety reasons, we cannot accept returned personal care or ingestible products under any circumstances.

Damaged or Incorrect Orders

We take great care in packaging every order. However, if your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at Gaiaticnursing@gmail.com with:

• Your order number
• A clear photo of the damaged or incorrect item
• A brief description of the issue

 

We will review your request and, at our sole discretion, offer a replacement or store credit. Damage caused by the shipping carrier does not guarantee a replacement but we will do our best to make it right.